Your Wellbeing Is Our Responsibility
Leovegas believes gaming should be a source of fun, not stress. On this page you'll find all the tools for safe play, guidance on spotting warning signs, and ways to get help when you need it.
Our Commitment: At leovegas, every player's wellbeing and safety matters more to us than our business. Responsible gaming isn't just a section on our site — it's the foundation of everything we do, every day.
Responsible gaming is about more than just betting less. It means keeping gaming as an enjoyable part of your life — one that never negatively affects your family, work, relationships, or mental wellbeing.
Most people who come to leovegas see gaming for what it is — entertainment. The thrill of a live match, spending some time on a new slots game, or debating a tournament with friends. That's gaming at its best.
Problems begin when gaming spirals out of control — chasing losses, depositing beyond your budget, or hiding your gaming from the people who matter most. leovegas wants no one to go down that road.
Gaming addiction often develops gradually — not overnight. Watch out for the signs below, whether in yourself or someone close to you.
There's no shame in recognizing these signs in yourself. Having the courage to acknowledge them is the first and most important step. The leovegas support team is always ready to help — without judgment.
To support responsible gaming, leovegas has built a set of practical tools — all completely free and available to use at any time.
Set a daily, weekly, or monthly deposit cap. Any reduction takes effect immediately.
Set a daily or weekly limit on how long you spend on the platform. You'll receive an automatic notification when your time is up.
Pause your account for anywhere between 24 hours and 30 days. It will be reactivated automatically once the period ends.
Close your account completely for a period of 6 months to 5 years. The account cannot be reopened before the period expires.
Decide in advance the maximum amount you're willing to place on a single bet. It'll protect you from the temptation of sudden high-stakes wagers.
View your complete gaming history, deposits, and withdrawals all in one place — an easy way to keep track of your own activity.
Setting limits on leovegas is simple and takes only a few seconds. Just follow the steps below.
Click your profile icon in the top right corner and select "Account Settings".
In the Settings menu, look for the "Responsible Gaming" tab.
Deposit limit, betting limit, or time limit — choose whichever you need and enter the amount.
Enter the amount and click the "Confirm" button. Limit reductions take effect immediately.
Once you lower a limit, you'll need to wait 7 days before you can raise it again. This is intentional — it's designed to prevent impulsive decisions made in the heat of the moment.
Ask yourself the questions below. If you find yourself answering "yes" to even one of them, it may be time to take a closer look at your gaming habits.
After a loss, do you feel the urge to bet more to win your money back?
Have you ever lied to your family, friends, or employer about your gaming?
Finding It Hard to Stop Even After Going Over Budget?
Feeling Restless or Irritable When You're Not Gaming?
Has gaming caused tension in your relationships with family?
Gaming to Relieve Stress or Emotional Pain?
Know you should stop, but keep coming back anyway?
Answering "yes" to even one question doesn't make you a bad person — it's simply a signal that it may be time to seek help. The leovegas support team will assist you with complete confidentiality.
Sometimes the best decision is to step away for a while. leovegas's self-exclusion feature makes that easy.
Account Settings → Responsible Gaming → Self-Exclusion → Choose Duration → Confirm.
Or simply send "self-exclusion" in the support chat — we'll take care of the rest.
All leovegas services are strictly for users aged 18 and above. We enforce a number of firm policies to protect minors.
Reaching out for help with a gaming problem takes real courage. leovegas is always here for you.
Following these responsible gaming principles keeps the experience enjoyable every time you play.
Decide how much you're willing to spend before each session. Only set aside an amount you can comfortably lose without it causing any issues at home.
Playing for hours on end isn't healthy. Set a daily time limit and stick to it.
Losses happen. Chasing lost money with bigger bets almost always leads to even greater losses.
Take at least a 15-minute break after every hour of play. Get up, stretch, drink some water, and spend a moment with your family.
Ask yourself every now and then whether gaming is still enjoyable. Using it to escape stress is a warning sign worth taking seriously.
Let a family member or trusted friend know about your gaming habits. Having someone keep an eye out means problems get caught early.